Last Updated: 23 April 2025

Version: 2.0

At Huddlespace, we are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, and safeguard your personal information, and your rights in relation to that data.

Please note that Huddlespace is the Data Controller of your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy applies to all personal data we collect and process through this website and any related interactions.

We collect information in three primary ways:

a) Information You Provide

This includes any information you submit to us directly, such as:

• Name
  
• Email address
  
• Phone number
  
• Billing and delivery details
  
• Any other information you voluntarily provide through contact forms, purchase processes, or communications with us
  

b) Information Collected Automatically

When you visit our website, we may automatically collect certain technical data, such as:

• IP address
  
• Browser type and device
  
• Pages visited and referral URLs
  
• Time spent on pages
  
• Interactions with email communications (e.g. open and click rates)
  

This data is collected via cookies and similar technologies. Learn more in our Cookie Policy.

We may receive personal data from trusted third-party sources, including business partners, marketing platforms, or integrated service providers. Any third-party data we process is treated with the same standards of care and security.

Our website and services are not intended for children under the age of 13. We do not knowingly collect or store personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

We use your personal data for the following purposes:

a) Providing Services

To operate and maintain the functionality of our website, fulfil orders, respond to enquiries, and deliver requested services.

b) Improving User Experience

To analyse usage patterns and improve our website, services, and product offerings. Where applicable, data is anonymised or aggregated.

c) Communications

To send important updates, service-related messages, and marketing communications (where consent is provided). You can opt-out of promotional emails at any time using the unsubscribe link or by contacting us directly.

d) Analytics & Advertising

To use cookies and similar technologies for personalisation, advertising relevance, and performance measurement. Learn more in our Cookie Policy.

We retain personal data only as long as necessary for the purposes set out in this policy, or as required by law. Certain information, such as security logs or usage metrics, may be retained for audit or analytical purposes for a limited time.

We take appropriate technical and organisational measures to safeguard your personal information. While no system is completely secure, we continuously evaluate and upgrade our protections to keep your data safe.

If you suspect any misuse of your personal data, please notify us immediately via the contact information below.

We do not sell your personal information. We may share your data in the following scenarios:

a) Service Providers

With trusted third parties who assist with website hosting, order fulfilment, marketing, or analytics. These providers only access the data necessary to perform their services and are bound by confidentiality obligations.

b) Legal Compliance

We may disclose personal data when legally required or to protect our rights, comply with legal obligations, or prevent fraud or abuse.

c) Aggregated Data

We may share anonymised or non-personal data (such as aggregated statistics) with third parties for research or business analysis.

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of inaccurate or unnecessary data
• Withdraw consent at any time for processing based on consent (e.g. marketing)
• Object to or restrict certain types of data processing
• File a complaint with the Information Commissioner’s Office (ICO)

We will respond to your data requests in accordance with
applicable law. Some exceptions may apply, such as protecting another
individual’s data or where we are legally required to retain information.

Our website may contain links to other websites not operated by Huddlespace. We are not responsible for the privacy practices or content of those third-party websites. Please review their privacy policies separately.

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our services. The latest version will always be available on our website, with the “Last Updated” date shown above.

If significant changes are made, we will notify you via email or on the website.

If you have any questions about this Privacy Policy or your data rights, please get in touch:

By Post:
Huddlespace
Mazel House
15 Stanley Street
Cheetham Hill
Manchester
M8 8SH

By Email: info@huddle-space.com
By Phone: 0161 832 5832

You may also contact the UK’s independent regulator for data protection:

Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Email: casework@ico.org.uk
Tel: 0303 123 1113
www.ico.org.uk